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Darmowa dostawa od 99 zł
Darmowa dostawa od 99 zł

Return Policy

  • A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in Article 33, Article 34(2) and Article 35 of the Act on Consumer Rights. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted electronically to the address sklep@zetpol.pl or in writing to the address 42-262 Poczesna ul. South 16th
  • The deadline for withdrawing from the contract begins upon receipt of the product
  • The buyer bears the direct cost of delivering the shoes to the seller
  • The consumer is obliged to return the shoes to the seller immediately, but no later than 14 days from the date on which he withdrew from the contract.
  • The Seller is obliged to immediately, no later than 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return all payments made by him. However, it may withhold the refund of the payment until it receives the returned goods or until the consumer provides proof of its shipment.